Roamfree Disabled Property Page – Let’s Make It Better

Posted by: Robert Austin on Feb 24, 2010 | No Comments

Here are some suggestions to improve the page that appears when a Roamfree AP link has been disabled.

The disabled AP page has always erked me. It really sucks, and I know I lose user confidence and bookings everytime one of these bad boys pops up.

Current Page In Use

  • There is no attempt to “upsell” this situation. It just errors.
  • The link to “see more properties” is tiny and useless.
  • I think this is some sort of javascript popup? Is this accessible?
  • The private branding DOES NOT show underneath.

roamfreeaffiliate-disabledap

A Very Quick Upgrade

  • Private branding remains intact
  • A friendly message explaining what has happened
  • A big button which the user can click to see similar properties in that same region
  • A link BACK to the referring affiliate website
  • An automatic redirection to similar properties in that region in 5 seconds with a feedback indicator

roamfreeaffiliate-disabledap2

Email Alerts ( Current )

It is important that the affiliate is alerted when a property is disabled. So they can remove the listing. No user wants to see broken links. You are supposed to receive an email alert, I believe this is triggered only once when a user loads this page. That may be wrong, but it doesnt matter. The email alert system is broken. I often ring Roamfree and tell them this, my email alerts work for about 2 days, then they stop forever.

Email Alerts ( Improved )

  • Alert the affiliate via email. Optionally alert the affiliate via rss or twitter.
  • Make sure the email alerts work.
  • Add an option in the control panel to A) send me alerts everytime a user reaches a disabled AP B) send me alerts only the first time a user reaches a disabled AP.

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